Hi to the Service Team @ Adventus,
This email serves as a sincere compliment to your engineer Mr Alvin Yip. He was being deployed to our office for the arrangement to do configuration according to our request for the copier machine switching for Level 3 & 4 on 24 September 2019. He has been putting in his professionalism in assisting us with regards to the printer settings & also assist us should we faced with any of the issue in view that our Level 4 office is using a new brand of copier so need some time to adapt.
There were some printing test which he need to also help us to assess the issue and have taken the initiative to help us check on the Level 4 & Level 3 printer colour configuration to make sure all works well before he leave. Although we still have some small issue that printer setting runs but he is willing to come back help us resolve at his soonest time. Additionally, he has always been willing to explained to us what was the issue that cause the interruption we have.
Trust the above information will be relate to him & thank him as well!