Hi there,

I am writing this email as a humble note of appreciation for the outstanding customer service provided by Vimal since yesterday. I was facing the problem of server and outlook/printer connectivity issue due to login credentials.

Mr. Vimal attended my queries patiently & politely and tried his very best to rectify the problem. The ability to provide the resolution exceeded my expectations. I was extremely pleased with the professional manner in which Mr. Vimal attended to my queries I really commend the prompt service provided by Mr. Vimal and I am really pleased with the knowledge and skills of your staff. Keep up the good work. Thank you once again.