I’d like to compliment one of your staff, Koo, for the excellent service he provided to ARA. Koo helped us to sort out a lot of issue even it scheduled after office hour. I am really pleased with the knowledge and skills of Koo. His professionalism and enthusiasm to get to the root of the issue promptly exceeded our expectation.
This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. I am sure he is a valuable member of your team.