I would like to compliment the level of service provided by Mr. JC Tan and Mr. MOHD Ashek. They were very professional in their service and carried out the task very efficiently and effectively. Their orientation skills of the printers were also impressive.
Thanks for deploying such high caliber staff to our side, as this makes our work rather easy also. (appreciate it) Balakrishnan, Tamil Selvan Selvan
A word of compliment of excellent customer service that I just got from your engineer Halid.
A few things:
Responsible - Answer calls immediately, and though he was in another location, quickly made his way to Chevron house. He updated me on his ETA , arrived on time and took ownership. Technical Knowledge - Solved problem in 2 minutes for one printer issue, and another 3 minutes on another printer. For the other issue, I raised my concerns and he was able to advise accordingly. Pleasant personality.
All the above just from my meeting with him for less than 10 minutes. Balakrishnan, Tamil Selvan Selvan
I want to thank the following Adventus folks who came down to assist us at a short notice when we were in BCP mode last week:-
Masari Andy Rizal
Besides checking on each and every printer, they also assisted to test our workstations. I understand Masari was on leave but he cancelled his leave as he wanted to help. Andy and Rizal made sure the faulty printers were either serviced or replaced before they left on Friday evening.Their attitude and commitment were exemplary. Please forward my appreciation to them. You should be very proud of them.
Thank you. Ng, Sock Gek