Dear Team Adventus,
This email is way overdue but I would like to take a minute to let you know that you guys did a fantastic job!
Major shout out to Dennis Lee, who go above and beyond to assist me till past midnight! Not only was he attentive and was highly professional. He kept us well informed of the situation and see through the whole issue. Most importantly, the problem was resolved on the very same night! We would also like to commend Adrian and the helpdesk too for the super fast escalation! Also not forgetting the Infra team who is always supportive even after office hours!
Please tell your boss that Adventus is very fortunate to have a very dedicated team such as you guys!
Just wanted to give a shout out to Haikal for his wonderful support all this months. He is truly an asset to Adventus. Always willing to go above and beyond to get the job done. Always ever so compose and sincere. – we in Expat Insurance know we are not an easy lot. But Haikal seem to specialize in our processes! Kudos to that!! Thank you so much for all your help Haikal!